Tye Brown
There was a small hiccup with the arrangement I ordered for my granny's birthday, but the way it was handled completely turned the experience around. I called and sent a picture of what we received, and the representative I spoke with was incredibly helpful. Although I don't remember her name, she was transparent, understanding, and genuinely committed to making things right. She didn't hesitate to ensure I was happy as a customer, and I truly appreciated her outstanding customer service. Because of the way this was resolved, I will definitely be ordering from them again. Thank you for such great customer care!